Frequently Asked Questions
Everything you need to know about your Indigo Lune experience
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 business days depending on your location and customs processing.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Please note that sale items and intimate apparel are final sale.
How do I care for my Indigo Lune garments?
To maintain the quality of our fabrics, we recommend hand washing in cold water or using a delicate machine cycle. Always air dry away from direct sunlight to prevent fading.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific destination.
Can I change or cancel my order after it has been placed?
Our team processes orders quickly to ensure fast delivery. Please contact us within 1 hour of placement if you need to make changes; once an order has reached the warehouse, it cannot be modified.
How can I track my package?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.